Privacy Policy

Sihari Labs Private Limited ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website or engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Information Technology Act, 2000 and applicable Indian data protection regulations.

We collect only what is necessary to deliver our services:

• Contact information — name, email address, phone number — when you reach out to us.
• Project information — briefs, requirements, and files shared during an engagement.
• Payment information — processed via third-party gateways; we do not store card details.
• Usage data — anonymised analytics about how visitors interact with our website.
• Communication records — emails and messages exchanged with our team.

Your information is used strictly for:

• Delivering and managing the services you have engaged us for.
• Communicating project updates, invoices, and support.
• Improving our website and understanding how it is used.
• Complying with legal obligations and resolving disputes.
• Sending relevant service updates (you may opt out at any time).

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We share your information only in the following limited circumstances:

• Service providers — tools like email platforms, cloud hosting, or analytics that assist our operations. These parties are bound by confidentiality obligations.
• Legal compliance — when required by law, court order, or government authority.
• Business transfer — in the event of a merger or acquisition, with appropriate notice to you.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted communications (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Our website uses minimal cookies to ensure functionality and to understand how visitors use the site. We use:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — anonymised data to improve our website experience (e.g. page views, session duration).

You can disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at admin@siharilabs.com. We will respond within 30 days.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Project data is typically retained for three (3) years following the completion of an engagement unless otherwise agreed.

Our website may contain links to third-party websites (e.g. ChatVerce, LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of the page. We encourage you to review this policy whenever you interact with us. For questions or concerns, please contact admin@siharilabs.com.